Skip to main content

zeroyournoise.com

The questions we ask before we build anything. Zero Your Noise
Process4 min read

The questions we ask before we build anything

45 minutes of listening. Here's what we're trying to understand.

listen.first
discovery questions

Every engagement starts with a 45-minute call. No slides, no pitch. We ask questions and listen.

Here's what we're actually trying to understand.

About the work

  • What does a week look like for you and your team?
  • Where does the most manual effort happen?
  • What's the thing that makes everyone groan when it comes up?

About the history

  • What have you already tried?
  • What worked and what didn't?
  • Is there anything you're specifically not trying to do again?

About the goal

  • What would need to be true for this to be a success?
  • How would you know six months from now that it worked?
  • Who on your team would be most affected?

About readiness

  • Is there budget and time to actually do this?
  • Who needs to be involved in decisions?
  • What's the appetite for change on the team?

The goal isn't to gather requirements. It's to understand enough to know whether we can genuinely help, and to say so honestly if we can't.

Work with us

Recognise this in your operations?

A 45-minute call. No pitch. We listen and tell you honestly whether we can help.

Start a conversation
← All writing Get in touch →