© 2026 Zero Your Noise Consultancy
How we work

We listen first.
Build second.
Always.

Most failed projects fail because nobody understood the operations properly. We fix that by spending real time mapping what's happening before we write a line of code.

listen.first
audit · listen · prioritise
1
Discovery

45-minute call. No pitch.

We start with a conversation about what's slowing you down. We ask questions, listen carefully, and tell you honestly whether this is something we can help with.

What we're trying to understand
  • What does a week look like for your team?
  • Where does the real drag happen?
  • What have you already tried?
  • What would need to be true for this to be a success?
45 minutesNo obligationHonest assessment
2
Operations Audit

We map what's actually happening.

Before recommending anything, we sit with your existing processes. We interview your team, trace workflows end-to-end, and document where manual effort accumulates.

What this produces
  • A complete map of your current workflows
  • Identification of friction points and manual bottlenecks
  • Assessment of what's automatable and what isn't
  • Honest prioritisation — not everything should be automated
1–2 weeksFull team interviewsWritten deliverable
3
Proposal

Fixed scope. Fixed price. Before we start.

We propose specific work with specific outputs. You know exactly what you're getting and exactly what it costs. The price doesn't change unless the scope changes — and that requires a conversation.

What the proposal includes
  • Precise description of deliverables
  • Timeline with milestones
  • Fixed total cost
  • Clear ownership transfer plan
No hourly billingNo surprises
workflow.audit → build → handover
workflow.audit → build → handover
4
Build

We build it. You watch it happen.

The person who scoped the engagement builds it. We keep you close — not with status meetings, but with working prototypes and clear documentation as we go.

What we build on
  • n8n, Make, Zapier — open platforms you can run yourself
  • Claude API, OpenAI — where AI genuinely helps
  • Python where custom logic is needed
  • Whatever fits your existing stack
Open platformsNo lock-inFull documentation
5
Handover

Ownership transfers completely.

At the end of every engagement, everything belongs to you. Every credential, every workflow, every decision documented. If you never call us again, what we built still runs.

What handover includes
  • Full system documentation
  • Training for your team
  • All credentials and access transferred
  • 30-day support window included
Full documentationTeam training30-day support
Principles

Six things we hold
strongly enough to say out loud.

01

The hardest part is paying attention.

Once you really understand what's happening in someone's operations, the technical work is mostly straightforward. Most failed projects fail because nobody did the listening properly first.

02

Not everything should be automated.

Some manual processes exist for good reasons. We say so when we see it. A perfectly built system solving the wrong problem is worse than no system.

03

Tools are downstream of thinking.

n8n, Make, Claude API. Real and capable. But they're not the answer to anything. The answer is in understanding what the business actually needs to be different.

04

Ownership has to transfer completely.

We build on open platforms so you're never dependent on us. Every credential, every workflow, every decision documented. If you never call us again, what we built still runs.

05

Fixed price means what it says.

Scope and price are agreed before we begin. The only reason the price changes is if the scope changes — and that requires a conversation, not a line item on an invoice.

06

Small is the point.

This practice will stay small deliberately. Small enough that the person you talk to is the person who builds. Small enough that quality is a choice we make every day.

Ready?

Start with a conversation.

45 minutes. No pitch. We listen and tell you honestly whether this is something we can help with.

Book a call