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How we work

Slow at the start.
Fast in the middle.

Most automation projects fail in week one — when nobody asked whether the problem was the right one to solve. We move slowly there on purpose. Once we understand, we move quickly.

1
Day 1 · Free, no commitment

The first call

A 45-minute conversation. We ask about your team's biggest time drains, the systems you use, where things break down. You get a direct read on whether this is the kind of work we can help with — before any money changes hands.

What we actually ask
  • Walk us through what your team does in a typical week
  • Where does data move between systems by hand?
  • What reports get produced regularly, and how long do they take?
  • What decisions are made on information that's hard to get to?
  • If you could remove one repetitive task tomorrow, what would it be?
45 minutes Free No deck, no pitch
2
Week 1–2 · Paid

Operations audit

If we both think there's something here, we move into a structured audit. We sit with the people doing the actual work, map the workflows that exist, and identify where automation can change the economics of how the team operates.

You leave with a prioritised roadmap — what to automate, what to skip, and the ROI on each — that's yours to keep regardless of whether you build with us or someone else.

What we deliver
  • Workflow maps for the relevant departments or processes
  • Ranked list of automation opportunities with effort and impact estimates
  • Tool recommendations specific to your existing stack
  • Phased implementation plan with clear milestones
  • Honest assessment of what's not worth doing
1–2 weeks From $1,500 You own the output
3
Week 2–8 · Fixed scope, fixed price

Build and deploy

We scope the highest-value workflows from the audit and build them against a fixed price. You see working systems in your live environment within weeks — not prototypes, not sandboxes. Every milestone is reviewed with your team before we proceed.

We build on platforms you can take with you. n8n, Make, Claude API, custom Python where the situation calls for it. The point is that everything we build is something you could maintain or hand to another team if you ever needed to.

How the work runs
  • Weekly progress reviews with the relevant stakeholders
  • Iterative deployment — early workflows shipping while later ones are still being scoped
  • Built into your existing tools, not around them
  • Tested in your live environment before each sign-off
2–8 weeks Fixed price No surprises
4
Handover · Always included

Transfer of ownership

This is the part most consulting engagements skip. We hand over everything — credentials, documentation, walkthrough sessions, system architecture diagrams. Your team understands what was built and why. If you never call us again, the systems still run. If you call someone else next year, they can pick it up cleanly.

1–2 weeks Included in every build 30-day support window
Optional · Monthly retainer

Continuous improvement

Some clients want an ongoing partnership rather than a one-off engagement. Each month we identify new automation opportunities, deploy improvements, and evolve the systems as the business grows. This is not a maintenance contract — maintenance is reactive. This is active iteration.

Cancellable any time. We'd rather you pay because the work continues to be valuable than because you signed a long contract.

From $2,000/mo Cancel any time Optional, never default
The principles behind it

A few commitments
we work from.

These aren't aspirational. They're the constraints that shape every engagement, including the ones we walk away from.

P / 01

Understand before recommending

No tool recommendation, no roadmap, no proposal until we genuinely understand how the work happens today. The audit isn't a formality — it's where the real thinking is done.

P / 02

Honest scoping over expansive proposals

We won't pad scope to make the engagement bigger. We'll cut scope if we think the smaller version will deliver more. Our incentive is your outcome, not our hours.

P / 03

Same people, scope to handover

The person who scopes your engagement builds it. There's no senior partner who sells and disappears, and no junior team learning on your project.

P / 04

No platform lock-in, ever

We build on open tools that you could maintain yourself or hand to another team. No proprietary platforms, no credential gatekeeping, no dependency unless you choose it.

P / 05

Measurable outcomes only

Every engagement is scoped around a specific, observable change. Hours saved per week. Error rate reduced. Report time cut from X to Y. If we can't measure it, we won't promise it.

P / 06

We say no when no is the answer

Sometimes the audit reveals the work isn't worth doing. We say so clearly. Losing a project is cheaper for everyone than delivering something that doesn't change anything.

What you walk away with

Everything documented.
Everything yours.

Most engagements end with a phone call and a feeling that you might be on your own now. Ours end with a documented system you control, with the tools to keep evolving it.

System architecture documentation

Every workflow, integration, and decision logic written up so you can understand it without us in the room.

Full credential and access transfer

Every API key, account, and access token transferred to your team. We retain nothing unless you ask us to.

Live training sessions

Recorded walkthroughs and live training for the team members who'll operate and maintain the systems day-to-day.

30-day post-launch support

Included with every build. Time to surface issues, fine-tune, and stabilise before the engagement formally closes.

The audit report itself

Even if we never build anything together, the audit document — workflow maps, prioritisation, recommendations — is yours to keep and act on.

Ready to talk?

The first call is free. Tell us what's on your mind, and we'll tell you honestly whether this kind of engagement makes sense for your situation.